A Practical Guide

Second Positioning

See the other person's reality before deciding what to say, then finish one recipient-led rewrite that feels relevant, helpful, and free from pressure.

Prefer to be guided?
01 Surface the default

Notice where your attention goes first.

Communication gets weaker when your attention collapses onto yourself. You start trying to perform, sound convincing, or get an outcome before you have understood the person in front of you.

1

What should I say or get?

2

How do I sound convincing?

3

How do I get the result I want?

02 Marc's origin

The shift began on the streets at 18.

Marc was shy, selling on the streets, and facing rejection again and again. His mentor moved his attention away from finding the perfect line and toward the person standing in front of him.

18

The question changed before the words did.

The important shift was internal. Marc stopped making the moment about his performance and began asking what the other person really wanted from him.

"Instead of just thinking about what to say all the time, think about what the other person really wants from you."
03 A mindset before a method

Second Positioning starts with how you relate.

Second Positioning is the deliberate habit of stepping out of your own head and seeing the situation from the other person's point of view before you communicate.

Stay curious about their reality.

Ask what the person is living through before deciding what they should hear.

Lead with service, without attachment.

Want what would genuinely help them, whether or not the answer benefits you.

Listen closely for their real words.

Use the person's real words and let them correct your understanding.

Release attachment to your preferred answer.

Help them make a clear decision instead of pushing for the answer you want.

Content Sales Leadership Relationships
04 Change the organising question

Move from your outcome to their reality.

The same conversation can come from two very different places. The first asks how you can perform or get. The second asks what the person is experiencing and what would actually help.

Self-focused
Your desired outcome
What should I say or get?
Performance and attachment
Second-positioned
Their current reality
What are they worried about and hoping for?
Curiosity, listening, and service
How to read it: Follow each row from left to right. The first begins with what you want and pulls attention inward. The second begins with the other person's reality and shapes the communication around what would help them.
Self-focused question

What should I say or get?

Second-positioned question

What is this person living through, and what would genuinely help them now?

05 The supporting tool

Use State, Ideate, then Evaluate.

The mindset comes before these three steps, which turn it into a repeatable action when you have a real message, content draft, or important conversation in front of you.

Step 1

State

Interrupt your usual pattern with a few breaths, a walk, or writing things down. Reset your intention toward curiosity, service, and the person's best interest.

Step 2

Ideate

Picture what the person may be thinking, feeling, fearing, hoping for, and dealing with right now. Use their exact words when you have them.

Step 3

Evaluate

Read your version as if you were that person. Rate how relevant and helpful it feels from 0 to 10, then return to State and Ideate when it falls short.

3 to 5 Likely motivators

Name what could matter to them, while clearly separating evidence from assumptions.

3 to 5 Likely concerns

Name what may make them hesitate, then listen or ask when you do not know enough.

8 out of 10 Recipient-view gate

Do not use the rating as a substitute for sincere curiosity, listening, or service.

What are they worried about?

What would make their life or work easier?

What would success look like for them?

"So what I'm hearing is..." lets the person correct your understanding.

06 The current recipient-view gate

Do not stop at the first rewrite.

Read the version from the recipient's point of view. The number is a final gate after the mindset and listening work, not a shortcut around them.

8/10

The current standard is at least 8 out of 10.

If your version is under 8, return to State and Ideate, or get a second pair of eyes. The goal is a version that acknowledges the person's reality, helps them make sense of the situation, and makes the next step simple without pressure.

The original 2024 version used 7. The current standard is 8.

07 Marc's traceable examples

Watch the attention move to the recipient.

Each example changes what the communicator notices before changing what they say.

Marc's book-launch reframe

The buyer's decision becomes the real question.

Before "How do I create a successful book launch?"
After "What would make someone more likely to buy my book?"
Marc's Stuart Tan example

The audience shapes the presentation.

Stuart Tan asks about the audience's goals, challenges, questions, and problems, then shapes the presentation around what they say.

Marc's newcomer-content gate

The unfamiliar reader gets a seat at the table.

Read the content as someone unfamiliar, overwhelmed, and unsure whether it makes sense. If it does not feel clear from their side, the work is not ready.

Marc's doctor framing

Diagnose the situation before you prescribe.

A doctor understands the situation before recommending an answer. Detachment means accepting that the best answer may not benefit you.

08 The concrete output

Build one complete Recipient-Led Rewrite.

This is the finished shape the AI Implementation Toolkit helps you produce from one real message, content draft, or conversation plan.

Recipient-Led Rewrite

One real situation, seven clear fields, and one planned use within 24 hours.

1

The real person and situation

Name who you are communicating with and what is happening now.

2

The self-focused starting point

Capture the original question or draft without cleaning it up first.

"How do I create a successful book launch?"

3

The State reset

Shift the intention from performing or getting toward curiosity and service.

4

Motivators and concerns

Name three to five of each, use real words where available, and flag assumptions clearly.

5

The recipient-led version

Shape the question or message from the recipient's point of view.

"What would make someone more likely to buy my book?"

6

The recipient-view rating

Rate the version from 0 to 10. Return to State and Ideate when it is under 8.

7

The final service check

Confirm that the version acknowledges their reality, helps them make sense of the situation, and makes the next step simple without pressure.

The AI tool should flag assumptions instead of pretending to know another person's mind. When evidence is thin, listen, ask, or use the person's exact words before finalising the rewrite.
09 Definition of done

Finish one real rewrite, then use it.

The work is complete when your attention has moved beyond your own performance and the communication is ready from the recipient's point of view.

1You chose one real message, content draft, or conversation plan.

2You completed one recipient-led rewrite through State, Ideate, and Evaluate.

3You rated it at least 8 out of 10 from the recipient's point of view.

4You named one clear use within the next 24 hours.

The mindset must come first.

Curiosity, service, listening, and detachment shape the quality of everything that follows.

Their real words beat your assumptions.

Use what the person has actually said, and ask when you do not know enough.

The tool makes the shift repeatable.

State changes the intention, Ideate widens your view, and Evaluate checks the version from their side.

Service leaves room for choice.

A strong final version helps the person feel seen and free to make a clear decision.

AI Implementation Toolkit

Turn the mindset into one finished rewrite.

The page teaches Second Positioning, while the AI Implementation Toolkit guides you through one real situation, flags assumptions, and helps you reach a recipient-view rating of at least 8 out of 10.

  1. Download the AI Implementation Toolkit file.
  2. Open ChatGPT, Claude, or any AI tool.
  3. Upload the file and let it guide you.
Download your AI Implementation Toolkit