A Mindset Guide

Second Positioning

Put yourself in the other person's shoes before you sell, write, present, negotiate, coach, or relate, so your communication feels more relevant, lands more clearly, and builds stronger trust.

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01 Marc's age 18 turning point

The mentor question that started Second Positioning.

Marc was shy and introverted when he started selling on the streets at 18. He learned scripts, practised role plays, and still faced rejection again and again. Then his mentor gave him one question that changed how he approached communication.

18

The one line that changed how Marc communicates.

Marc had been looking for the right words while watching his own performance. His mentor moved his attention towards the person standing in front of him.

"Instead of just thinking about what to say all the time, think about what the other person really wants from you."
The natural trap

What should I say, do, create, or craft?

The perspective shift

What does the other person really want from me?

02 The definition

What Second Positioning means.

Second Positioning means putting yourself figuratively in the other person's shoes before you communicate. You step outside the natural "me me me" point of view long enough to notice what may matter to them.

Notice their current world before speaking.

Consider what they want, fear, need, care about, and have the energy for right now.

Become interested enough to ask and listen.

The mindset is not about guessing harder. It is about paying attention and adjusting when you learn more.

Let their point of view shape yours.

The words, questions, and actions improve after the place you are looking from has changed.

Selling Notice what matters to the buyer before talking about the offer.
Content Start from what the reader is already thinking or struggling with.
Presentations Meet the audience's goals, questions, and energy before teaching.
Negotiation Understand why the change may be worthwhile for the other person.
Coaching See what is true in the person's world before offering guidance.
Relationships Notice what the person may need from you in this moment.
03 Why messages miss

A good message can still miss the person.

Communication becomes weaker when it is built only from the sender's world. The message may sound polished and still fail to connect because it ignores the receiver's goals, problems, or current state.

Marc's Stuart Tan example

The audience shapes the presentation before it begins.

Stuart Tan asks the audience about their goals, challenges, questions, problems, and pain. He then adapts the presentation around what they tell him.

He does not begin with what he wants to present. He first finds out what the audience needs from him.

Marc's survival and dream-life example

The promise has to match what people are living through.

During difficult financial conditions, an audience may be focused on surviving. Repeating a dream-life message can miss them because it speaks from a different world.

The question is not whether the dream is attractive. The question is whether the message recognises where people are now.

Marc's tired night-webinar example

The person's energy changes how the message lands.

Someone arriving after work may be tired, drained, or still thinking about the day. A speaker who jumps straight into content can lose them before the message has a chance to land.

Acknowledging their state and helping them settle creates a better starting point for the whole interaction.

The shared principle

Relevance begins with seeing the world they are in.

The same idea can land very differently depending on the person's goals, problems, and energy in that moment.

Before deciding whether your message is good, ask whether it meets the person where they are.

First position
Begin with what you want
Decide what you should say
Hope it lands for them
Second position
Begin with their world
Notice what matters to them
Let that shape what you say
How to read it: Follow each row from left to right. First position starts inside your own goal. Second position starts by seeing the situation through the other person's eyes.
04 The 3 question flips

A different question changes what you notice.

The question in your head directs your attention. When the question changes from your desired result to the other person's point of view, your communication starts to change with it.

Marc's book-launch example
Starting from Marc's goal

"How do I create a successful book launch?"

Starting from the buyer

"What would make someone more likely to buy my book?"

Marc's boss-negotiation example
Starting from your preference

"How do I negotiate for more flexible meeting times with my boss?"

Starting from your boss

"What would motivate my boss, and what would be the benefit for my boss?"

Marc's prospect-reply example
Starting from the reply you want

"What should I write for my prospect to reply to me?"

Starting from the prospect

"What would motivate my prospect to read my message and say yes to me?"

05 An optional way to practise

The 3-step reset: State, Ideate, Evaluate.

Second Positioning is the mindset. If you want a simple way to return to it before an important interaction, Marc's State, Ideate, Evaluate sequence can help you pause and change your point of view.

Why the 3 steps stay optional.

It is not the main idea or a result you have to produce. It is simply a compact reminder for the moments when you notice yourself returning to "What should I say?"

  1. State

    Step out of your usual frame of mind so you can see beyond your own goal.

  2. Ideate

    Consider what may matter most to the other person in this moment.

  3. Evaluate

    Look at what you are about to say from their point of view before you continue.

06 Do this now

Use Second Positioning in one interaction in the next 24 hours.

Choose one conversation, post, presentation, negotiation, coaching moment, or personal interaction coming up in the next 24 hours. Before you decide what to say, pause and notice where your attention has gone.

What does the other person really want from me?

Put yourself in their shoes. Consider what they may want, need, fear, care about, or have the energy for right now. Then let that understanding influence how you show up.

You do not need a perfect line. You are practising a different place to stand mentally, one interaction at a time.

07 The recap

3 things to remember about Second Positioning.

Second Positioning becomes useful when it leaves the page and changes the way you enter ordinary moments with other people.

The point of view comes before the words.

Better communication begins when you stop looking only from inside your own goal.

People receive messages from inside their own world.

Their goals, problems, and energy shape what feels relevant in that moment.

The mentor question brings you back.

Ask what the other person really wants from you whenever your mind returns to "me me me."

Optional practice support

Use the mindset in one interaction that matters.

The AI Implementation Toolkit helps you slow down, consider the other person's world, and carry Second Positioning into one real situation. It supports the practice, while the mindset remains yours to build through repeated use.

  1. Download the AI Implementation Toolkit file.
  2. Open ChatGPT, Claude, or any AI tool.
  3. Upload the file and let it guide you.
Download your AI Implementation Toolkit
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